Frequently Asked Questions
What kind of products does UniVibe Shop offer?
We specialize in college essentials like dorm room lighting, study and tech gear, wellness items, stylish apparel, phone accessories, and more — all curated to make student life easier and cooler.
How long will my order take to arrive?
Orders usually ship within 12 to 15 business days. Once shipped, you’ll get a tracking number to follow your package’s journey.
Can I track my order?
Absolutely! After your order ships, we email you a tracking number so you can see exactly where your package is.
What if I have questions about a product?
Our team knows our products well and is happy to help! Just contact us at help.univibeshop@gmail.com, and we’ll answer your questions quickly.
What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, American Express, and PayPal. We strive to make the checkout process as smooth as possible for your convenience.
How do I stay informed about new products?
To stay up-to-date on our latest products and offers, subscribe to our newsletter or follow us on social media.
Is my personal information secure?
Yes, we take your privacy and security seriously. Our website uses SSL encryption to ensure your personal information is kept safe during the checkout process.